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AFTERCARE PLANs

THE TRU AFTERCARE YOU NEED

Meet your all-in-one aftercare tools.
Bringing you the peace of mind you need for your home automation.

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STANDARD

AFTERCARE PACKAGE
INCLUDES:
  • Email support and chat support
  • 1 planned maintenance visit per year
  • 2 service callouts per year
  • Support response within an average of 8h (weekdays 09:00-17:00)
  • On-site support within 5 working days (weekdays 09:00-17:00)
  • Hardware maintained (under manufacturer’s warranty)
  • System remotely managed
  • Setup fee applies
ENQUIRE NOW
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PREMIUM

AFTERCARE PACKAGE
INCLUDES:
  • Telephone support
  • Email support and chat support
  • 2 planned maintenance visits per year
  • 3 service callouts per year
  • Support response within an average of 6h (weekdays 09:00-17:00)
  • On-site support within 3 working days (weekdays 09:00-17:00)
  • Hardware maintained (under manufacturer’s warranty)
  • System remotely managed
  • System fully monitored
  • Reduced labour rates
  • Setup fee applies
ENQUIRE NOW
Popular
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ELITE

AFTERCARE PACKAGE
INCLUDES:
  • Telephone support
  • Email support and chat support
  • 3 planned maintenance visits per year
  • 6 service callouts per year
  • Support response within an average of 2h (weekdays 09:00-17:00)
  • On-site support within 24 hours (weekdays 09:00-17:00)
  • Hardware maintained (under manufacturer’s warranty)
  • System remotely managed
  • System fully monitored
  • Reduced labour rates
  • Equipment discounts
  • Setup fee applies
ENQUIRE NOW
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